Privacy Policy

Last Updated: September 24, 2026

Thrive Metabolic (“Thrive Metabolic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you visit or purchase from our website.

1. Information We Collect

We may collect information you provide directly to us when you:

  • Create an account

  • Place an order

  • Contact us

  • Subscribe to communications

  • Submit a form on our website

  • Request customer support

This information may include:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Account login information

  • Order and transaction details

  • Information included in communications with us

We do not intentionally collect sensitive personal information unless it is necessary for a specific purpose and provided through an appropriate channel.

2. Payment Information

Payments may be processed through third-party payment providers. Depending on the payment method selected, your payment information may be handled directly by the applicable payment processor.

Thrive Metabolic does not need to store complete payment card details on its own servers when payment processing is handled by a third-party provider.

Payment providers may collect and process information according to their own privacy policies and terms.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Referring website

  • Approximate visit and interaction information

  • Website usage and performance information

This information may be used to maintain website functionality, improve performance, understand website usage, and help protect the website from security threats.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping-cart functionality, improve website performance, and understand how visitors interact with our website.

Some cookies may be placed by third-party services used on our website, such as analytics, payment, security, or other website functionality providers.

Where required, we may provide cookie controls that allow visitors to manage certain non-essential cookies.

5. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about orders and account activity

  • Maintain and administer customer accounts

  • Improve our website and services

  • Maintain website security

  • Detect and prevent fraudulent or unauthorized activity

  • Respond to inquiries and requests

  • Meet applicable legal and regulatory obligations

We do not use personal information to make medical decisions or provide medical advice.

6. Order and Account Information

When you place an order, we may retain information necessary to process the transaction, provide order-related communications, maintain appropriate business records, and provide customer support.

If you create an account, we may retain information associated with your account until it is no longer required for legitimate business or legal purposes.

7. How We Share Information

We may share personal information with trusted service providers when necessary to operate our website and provide our services.

These may include:

  • Payment processors

  • Shipping and fulfillment providers

  • Website hosting providers

  • Website security providers

  • Analytics and technology providers

  • Customer-support services

  • Professional advisers where necessary

Service providers may only receive information reasonably necessary to perform their services.

We may also disclose information when required to comply with applicable law, legal proceedings, governmental requests, or to protect our rights, website, customers, or other persons.

We do not sell personal information as a source of revenue.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. You should therefore understand that internet-based communications carry some inherent security risks.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting applicable legal obligations.

When information is no longer reasonably required, it may be securely deleted or otherwise disposed of.

10. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

Thrive Metabolic is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

11. Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning your personal information, which may include the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how your information is used

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

Requests may be subject to applicable legal requirements and verification procedures.

You may unsubscribe from marketing emails by using the unsubscribe option included in the relevant communication or by contacting us directly.

12. Children’s Privacy

Our website and research products are not intended for children.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

13. Research-Use Notice

Thrive Metabolic supplies products strictly for laboratory research purposes.

(RUO) For laboratory research only · Not intended for human or animal consumption.

The collection and processing of website information described in this Privacy Policy does not change the research-only nature of the products offered by Thrive Metabolic.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

When changes are made, the updated version will be posted on this